In the vast majority of cases, deposits are credited almost instantly to your gaming account. However, please allow up to two hours for the funds to be credited from the moment you make the deposit.

If the deposit has not been credited after two hours, then please get in touch with Customer Support via Live Chat or Email, and please ensure that you have the following information ready:

• Which payment method did you use?
• When did you make the deposit?
• What was the amount of the deposit?
• Did you get any error messages during the deposit process, and if so, what was the message?
• Were the funds deducted from the account you deposited from?

If so, please add a screenshot of the transaction from your payment account, displaying your full name, account number, and transaction details.